The task feature allow you to track tasks tied to a reported incident. Contact support@elerts.com to enable.
Setup
- Create a group in Users/Groups and enable Allow Tasks. Note: Anyone added to this group will be able to see all tasks assigned to it.
- Assign some users to the group. They will see a My Tasks button in the more menu of the See Say App
Console Usage
- View a report
- Click the New Task button next to the Share button
- Enter in your task description, pick the group to assign it to. If you desire, select a specific user. Note: All users in a group will be able to the task even if it is assigned to another user
- Choose which elements from the report should be visible. Details, Author, Media and GPS
- Click Create. A push notification will be sent
- You can view tasks by clicking the Tasks tab next to notes
An operator can Edit, Complete,Re-Open, or Archive a task by tapping the 3 dots on the task. Click notes to view a tasks notes.
Push notifications are sent to all users of a group unless the task is assigned to a specific user. Push notifications are sent on creation, edit and reopen.
App Usage
- Tap More menu
- Tap My Task
- Select the desired task
- When completed tap Mark Complete and add a required note
A mobile user can Un Assign, Assign to themself, Complete, or Re-Open a task by tapping the 3 dots on the task. Click notes to view a tasks notes.