The task feature allow you to track tasks tied to a reported incident. Contact support@elerts.com to enable.

Setup

  1. Create a group in Users/Groups and enable Allow Tasks. Note: Anyone added to this group will be able to see all tasks assigned to it.
  2. Assign some users to the group. They will see a My Tasks button in the more menu of the See Say App

Console Usage

  1. View a report
  2. Click the New Task button next to the Share button
  3. Enter in your task description, pick the group to assign it to. If you desire, select a specific user. Note: All users in a group will be able to the task even if it is assigned to another user
  4. Choose which elements from the report should be visible. Details, Author, Media and GPS
  5. Click Create. A push notification will be sent
  6. You can view tasks by clicking the Tasks tab next to notes

An operator can Edit, Complete,Re-Open, or Archive a task by tapping the 3 dots on the task. Click notes to view a tasks notes.

Push notifications are sent to all users of a group unless the task is assigned to a specific user. Push notifications are sent on creation, edit and reopen.

App Usage

  1. Tap More menu
  2. Tap My Task
  3. Select the desired task
  4. When completed tap Mark Complete and add a required note

A mobile user can Un Assign, Assign to themself, Complete, or Re-Open a task by tapping the 3 dots on the task. Click notes to view a tasks notes.