ELERTS™ EPICenter web-based management console enables your dispatchers to receive Reports from users, and also to broadcast Alerts to app users. Users will send Reports to your dispatcher. In order to send a Report to the ELERTS EPICenter™ console, a user must first have installed your app onto their smartphone, use Text a Tip or an ELERTS Provided web form. A Report will usually include a photo, text and a GPS location.
ELERTS EPICenter™ also allows a dispatcher to create and send out Alerts. Alerts may, for example, be general advice on how to travel safely or other tips or advice relevant to users. EPICenter provides a communication link between the dispatcher and users who have downloaded the app.
Requirements
- Chrome 53 or newer
- Microsoft Edge 80 or newer
From the ELERTS EPICenter System Management Console:
- The Administrator(s) can set up and manage individual Console Operators; manage notification settings for Unattended Incident Reports; and review Incident Report and Alert statistics.
- Console Operators (and Administrators) can see Incident Reports as they come in; reply to the ELERTS App Users (referred to as App Users) who send in those Reports; categorize Reports as “active,” “closed,” “trash,” or “tests;” search and review Reports; create and broadcast Alerts to App Users; and review sent Alerts.