Unattended Incident Report (UIR) – If an Incident Report comes in and is not attended to within the specified period of time, it is considered an “Unattended Incident Report.” When this happens, an SMS or email is automatically sent out to pre-arranged personnel to let them know there is a Report that needs immediate attention.
On the right you can select the desired length of time before being notified. You can also disable all notifications by clicking the checkbox.
Add a New Contact
- Click Add Contact.
- Fill in the contact info.
- Click Save
If you enter in both SMS and Email you will get notified on both. If you only want an email, only fill in Email and if you only want an SMS fill in just SMS
Remove a Contact
- Select the check box next to the desired contact.
- Click Remove Selected Contact
